View page in English

COVID-19

Together we can slow the spread

Alert Level
Feeling Unwell?
Need Support?
More information

COVID-19

Visit covid19.govt.nz to find out more about uniting against the spread of COVID-19, what support is available to you and latest updates on New Zealand's response to the virus.

Alert Level

Auckland will move to Alert Level 1 at 11.59pm on Wednesday 7 October 

Auckland has now joined the rest of New Zealand at Alert Level 1. This means there are no longer restrictions on the number of people at social gatherings or extra protocols for businesses. However, businesses and public transport must continue to display QR codes. 

Key messages for Aucklanders:

  • All businesses can operate if they can do so safely. Alternative ways of working are encouraged where possible.
  • Stay home if you’re sick, wash your hands, cough or sneeze into your elbow, clean surfaces
  • Keep a record of where you have been, use the NZ COVID app
  • If you have cold or flu like symptoms call your GP or Healthline to book a free COVID-19 test, and get tested if asked
  • The latest information can be found on covid19.govt.nz or the Unite Against COVID social media channels

Translated Information & Information in Accessible Formats

Useful Information:

Back to top

Feeling Unwell?

If you need urgent medical assistance for severe symptoms of any kind or have a serious injury, call emergency services on 111, or go straight to hospital.

If you are concerned about any aspect of your health, contact your GP. Minor health issues can become more serious if ignored and it is important that you have the treatments and medications you need. Your doctor would rather you call than silently worry at home. If you think you have been exposed to COVID-19 through contact with someone who has it, it's important to let your doctor know when you call. 

If you are concerned about possible COVID-19 symptoms you are experiencing, call the dedicated COVID-19 Healthline number on 0800 358 5453.

For any other health concerns, call the general Healthline number on 0800 611 116. All calls to Healthline are free and someone is available 4 hours a day, 7 days a week. 

If you are feeling anxious or frustrated or need a listening ear, reach out to friends, family and whānau. Or you can call or text 1737 – free, anytime, 24 hours a day, 7 days a week – to talk with a trained counselor.  

Useful Information:

Back to top

Need Support?

Health and Wellbeing

If you have COVID-19 symptoms, call the COVID-19 Healthline on 0800 358 5453.

For any other health concerns, call the general Healthline number on 0800 611 116. All calls to Healthline are free and someone is available 24 hours a day, 7 days a week.

For support with anxiety, distress or mental wellbeing, call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.

Business Advice

A free helpline service is available for all New Zealand businesses. It can offer you:

  • specific advice and access to Government business support
  • advice on what Level 1 means for your business
  • HR and general business advice and access to online resources and webinars
  • connections to business advisory services.

To find out more call 0800 500 362 for North Island, or 0800 50 50 96 for South Island.

Assistance for foreign nationals in New Zealand 

Department of Internal Affairs and Red Cross are working together to support foreign nationals who need help with accommodation, power costs and access to food and essential supplies.

People on temporary visas and, in serious hardship, can apply by filling in an online form or by calling 0800 REDCROSS (0800 733 276)

Assistance for Food Banks supporting people impacted by COVID-19

MSD has recently announced funding support for foodbanks, food rescue and other community food services - read more about it here. 

Useful Information

 

Back to top

More information

  • The latest COVID-19 help, advice and updates from Government are available at covid19.govt.nz
  • Feeling unwell - if have health questions, call your GP before you visit. Or call Healthline on 0800 358 5453.
  • Managing your mental wellbeing - If you feel you're not coping, it's important to talk with a health professional. For support with grief, anxiety, distress or mental wellbeing, you can call or text 1737 – free, anytime, 24 hours a day, 7 days a week – to talk with a trained counsellor. 
  • Ongoing financial support - Visit Work and Income online or on 0800 559 009, 7am-6pm (Monday to Friday) or Saturdays 8am-1pm.
Back to top