Alert Level

Auckland will move to Alert Level 1 at 11.59pm on Wednesday 7 October 

Auckland has now joined the rest of New Zealand at Alert Level 1. This means there are no longer restrictions on the number of people at social gatherings or extra protocols for businesses. However, businesses and public transport must continue to display QR codes. 

Key messages for Aucklanders:

• All businesses can operate if they can do so safely. Alternative ways of working are encouraged where possible.
• Stay home if you’re sick, wash your hands, cough or sneeze into your elbow, clean surfaces
• Keep a record of where you have been, use the NZ COVID app
• If you have cold or flu like symptoms call your GP or Healthline to book a free COVID-19 test, and get tested if asked
• The latest information can be found on covid19.govt.nz or the Unite Against COVID social media channels

Translated Information & Information in Accessible Formats

• Updates for Pacific Communities (9 Languages available) 
• Translated information 
• Information in NZSL
• Easy Read Information
• Large print and Audio Information

Useful Information:

• COVID-19 Testing Centers 
• Alert Level Information 
• Keep track of where you have been using the NZ COVID Contact Tracer App
• Guidance on wearing a face covering

Feeling Unwell?

If you need urgent medical assistance for severe symptoms of any kind or have a serious injury, call emergency services on 111, or go straight to hospital.

If you are concerned about any aspect of your health, contact your GP. Minor health issues can become more serious if ignored and it is important that you have the treatments and medications you need. Your doctor would rather you call than silently worry at home. If you think you have been exposed to COVID-19 through contact with someone who has it, it's important to let your doctor know when you call. 

If you are concerned about possible COVID-19 symptoms you are experiencing, call the dedicated COVID-19 Healthline number on 0800 358 5453.

For any other health concerns, call the general Healthline number on 0800 611 116. All calls to Healthline are free and someone is available 4 hours a day, 7 days a week. 

If you are feeling anxious or frustrated or need a listening ear, reach out to friends, family and whānau. Or you can call or text 1737 – free, anytime, 24 hours a day, 7 days a week – to talk with a trained counselor.  

Useful Information:

• COVID-19 Testing Centers in Auckland
• Health advice from the Ministry of Health
• Auckland Regional Public Health Service Information for our Communities
• Looking after yourself when you're feeling sick - Easy Read
• Self-isolation advice if you're unwell
• Prepare Pacific 

Need Support?

More information

• The latest COVID-19 help, advice and updates from Government are available at covid19.govt.nz
• Feeling unwell - if have health questions, call your GP before you visit. Or call Healthline on 0800 358 5453.
• Managing your mental wellbeing - If you feel you're not coping, it's important to talk with a health professional. For support with grief, anxiety, distress or mental wellbeing, you can call or text 1737 – free, anytime, 24 hours a day, 7 days a week – to talk with a trained counsellor. 
• Ongoing financial support - Visit Work and Income online or on 0800 559 009, 7am-6pm (Monday to Friday) or Saturdays 8am-1pm.