Advice for businesses affected by severe weather events 

We understand many Auckland businesses have been affected by severe weather events that hit the region. Take care of yourself and your employees during this time. Help is available. 

  • Look after your mental health and wellbeing. If you or your employees are feeling overwhelmed or anxious, visit First Steps. Other free services are available 24 hours a day, 7 days a week.  
  • The Government is providing an emergency financial support package to help businesses significantly affected by the recent flooding in Auckland.  
  • If you’re a business owner, register any claims you might have with your insurer as soon as you can. Business insurance can cover everything from damage to premises, lost or damaged stock, equipment or goods owned by others, vehicles and cover for being unable to operate as well as business interruption cover for loss of profit.  

Business Support Helpline

A Business Support Helpline has been set up by the Employers and Manufacturers Association (EMA) for business owners who have been affected by the severe weather conditions. Access specific advice and information for businesses covering such issues as staff leave, paying employees, insurance and more. Call 0800 500 362.

Back to Work Grants

Update from Auckland Business Chamber 10 Mar: There has been a strong response to the Back to Work grant, with over 3000 applications submitted. Regrettably, due to the limited availability of funds, the program has been suspended as of 3:30pm Thurs, 9 Mar and applicants are now invited to join a waitlist. Any applications received after 4pm on Thurs, 9 Mar will be added to the waitlist. Visit their website for more information.

Back to Work grants focus on supporting businesses at high risk of closure, or those that have experienced significant operational impacts. Designed to help small businesses get back on their feet sooner and stronger, businesses can apply for grants ranging from $750 to $5,000, subject to eligibility criteria.

Eligibility criteria and how to apply Back to Work Grants | Auckland Business Chamber

Activate Tāmaki Makaurau Business Community

To support small business owners experiencing challenges in the aftermath of recent weather events, the Activate Tāmaki Makaurau Business Community has ben reopened.

Small businesses can join this online community to access resources, support and advice, including regular updates on grants and relief programmes. A range of events, webinars, workshops and other initiatives are also available to help small business get the most out of the available business support, for a quicker recovery.

Visit Activate Tāmaki Makaurau Business Community website

Business financial relief packages by banks

Banks are offering help for affected businesses. Talk to your bank to find out what assistance is available for you. 

Help meeting tax obligations and tax relief

Need help to keep up with their tax obligations, including filing and paying on time? Visit IRD website.

Contact Inland Revenue directly or through your tax agent through a dedicated flood number 0800 473 566 specifically for those impacted by flooding. myIR messages are being prioritised if “Flood” is in the subject line. They may be able to remove late payment and filing penalties, and write off tax, penalties and interest if collecting it would put you in serious hardship. 

For more information, advice and support for Auckland businesses affected by extreme weather, go to   

How to prepare your business for future weather events | Get Work Ready