stay informed


It's important to know the different ways you can stay informed during an emergency. 

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Radio Stations

If the power goes out, a solar- or battery-powered radio (or your car radio) can help you keep up to date with the latest news. Local radio stations to listen to during an emergency:


Our official social media channels

Find the latest emergency updates, official emergency information and advice on how to better prepare for emergencies, cope during an event and recover quickly.

National Updates

  • Facebook: NZ Civil Defence
    Find official emergency information and advice on how to be better prepared for disasters in New Zealand.



Emergency alerts

Emergency Mobile Alert

Emergency Mobile Alerts are messages about emergencies that are sent by authorised emergency agencies to capable mobile phones. The alerts keep people safe and are broadcast to all capable phones from targeted cell towers.

The alerts are targeted to areas affected by serious hazards. They will only be sent when there is a serious threat to life, health or property, and, in some cases, for test purposes.

You don’t have to download an app or subscribe to a service. Just ensure your phone is capable and the operating system software is up to date. If your phone is on, capable and inside the targeted location, you should get the alerts.

If you get an alert, read the message and take it seriously. It will tell you what the emergency is and what to do. It will also tell you which agency sent the message and, if needed, where to go for more information.

For more information about the Emergency Mobile Alert, or to check that your phone is capable of receiving these alerts, visit

Red Cross Hazard App

The Red Cross Hazard App can help you prepare for and respond to hazards in New Zealand. The app is a useful tool to help you get through emergencies and also receive disaster alerts for your selected area (such as your home or workplace).

You can download The Red Cross Hazards App for free from your mobile app store and follow the instructions to customise your alerts. This will help keep you and your family informed of events that may affect you.

For more information about the Red Cross Hazards App, visit

Television Stations

Television stations to watch during an emergency:



Check out what the weather is doing in your part of the region by keeping up-to-date with the latest information from MetService. MetService will also show if there are any weather warnings coming your way.


New Zealand Transport Agency

Keep an eye on the latest road information by keeping up-to-date with road closures in your area. 

Auckland Transport

Auckland Transport is responsible for all of the region’s transport services (excluding state highways), from roads and footpaths, to cycling, parking and public transport.


In an emergency, you may need to get in touch with your electricity supplier. The main suppliers for the Auckland Region are listed below: